PRIVACY POLICY

Cellar Snacks & Supplies Ltd

Unit IB04, Elm Court Business Village, Capstone Rd, Gillingham ME7 3JQ

Last updated: [30.11.25]

1. INTRODUCTION

This Privacy Policy explains how Cellar Snacks & Supplies Ltd (“we”, “us”, “our”) collects, uses and protects your personal information when you interact with our website, create an account or place orders. We comply with the UK GDPR and the Data Protection Act 2018.

2. INFORMATION WE COLLECT

We may collect and store the following categories of information.

2.1 BUSINESS AND CONTACT INFORMATION

Business name, trading details, address, contact names, email addresses, telephone numbers.

2.2 ACCOUNT INFORMATION

Login details, order history, payment records.

2.3 TECHNICAL DATA

IP address, browser type, device identifiers, website usage data.

2.4 PAYMENT INFORMATION

We do not store full card details. Payments are handled by secure third-party providers.

3. HOW WE USE YOUR INFORMATION

We use your data to:

  • Create and manage your account
  • Process and deliver orders
  • Provide customer support
  • Send necessary service updates
  • Manage credit accounts
  • Improve website performance
  • Comply with legal and accounting obligations

We do not sell your personal information.

4. LEGAL BASIS FOR PROCESSING

We process personal data under one or more of the following lawful bases:

  • Contractual necessity
  • Legitimate business interests
  • Legal obligations
  • Consent, where explicitly provided

5. SHARING YOUR INFORMATION

We may share your information with:

  • Delivery partners
  • Payment providers
  • IT and website service providers
  • Credit reference agencies
  • Legal or regulatory authorities

We do not sell or trade your information.

6. DATA SECURITY

We use appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access or alteration.

7. DATA RETENTION

We retain your information only as long as necessary for business, accounting and legal requirements. Inactive accounts may be archived or deleted after a reasonable period.

8. YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to certain processing activities
  • Request data portability

Requests can be submitted directly to us.

9. COOKIES

Our website may use cookies for functionality and analytics. You may disable cookies in your browser settings, but some features may not work correctly if you do so.

10. LINKS TO OTHER WEBSITES

Our website may contain links to external websites. We are not responsible for the content, security or privacy practices of third-party sites.

11. CONTACT US

For any privacy or data protection enquiries, please contact:

Cellar Snacks & Supplies Ltd

Unit IB04, Elm Court Business Village, Capstone Rd, Gillingham ME7 3JQ

Email: info@cellarsltd.co.uk